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Illegal Souvenirs

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Supporting local Restaurants and shops

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Supporting local Restaurants and shops

 

We want to encourage and motivate you to support local restaurants and shops in your community. By choosing to dine at local eateries and shop at neighborhood stores, you’re not only savoring unique flavors and finding one-of-a-kind products, but you’re also making a significant positive impact on the local economy. Your support directly contributes to the livelihoods of your fellow community members and fosters a sense of togetherness. Moreover, these local businesses often provide exceptional personalized service and contribute to the character and vibrancy of your community. In addition to enjoying the convenience of local options, you are also investing in the growth and sustainability of the area you call home. So, why not explore and discover the hidden gems in your vicinity? Your choices can truly make a difference, and you’ll find that your community is richer for it.

Child and woman abuse and sexual exploitation

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Child and woman abuse and sexual exploitation

We vehemently condemn child sexual exploitation in all its forms. Our commitment to the well-being and protection of children is unwavering, and we actively stand against any actions that exploit or harm minors. We firmly believe in fostering an environment that ensures the safety, dignity, and rights of every child and women. This commitment extends across our operations, policies, and partnerships, as we strive to contribute to a world where every child can grow up free from the scourge of sexual exploitation. Our dedicated team collaborates closely with law enforcement, social services, and relevant organizations to proactively prevent, identify, and respond to instances of exploitation, should any requests arise from our clients. We place significant emphasis on raising awareness among our guests regarding this serious concern, actively promoting responsible and respectful travel behaviors. Together, we aspire to create a world where everyone can enjoy their journeys to the United States and beyond, with the assurance that they are contributing to a safer, more compassionate global community.

Sustainable Practices

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Sustainability Policy

Introduction

MAD Tours and Events acknowledges our significant role and influence in fostering sustainable tourism. As a travel agency, we interact with a diverse range of tourism stakeholders, including tour operators, hotels, transportation providers, tour guides, eateries, attractions, and our valued customers. To maximize the positive impacts and minimize the negative effects of tourism within our operations, we are committed to adopting and promoting sound sustainable practices. Furthermore, we strive to inspire our clients and partners to do the same.

 

Our Mission

MAD Tours and Events, a progressive inbound tour operator, is dedicated to providing visitors with an authentic local experience by facilitating cultural and environmental immersion through meaningful collaborations with local vendors. We recognize our responsibility to actively engage with vendors, visitors, and the general public to champion sustainability through civic participation and the preservation of local cultural assets in our travel destinations.

 

Our Vision

Our vision is to promote conscientious and exceptional travel and tourism experiences that offer visitors an authentic taste of our destinations and their respective cultures. Simultaneously, we are committed to safeguarding and conserving the natural and human resources of the communities for the enjoyment of current and future generations, both for tourists and locals.

 

Sustainability Management and Legal Compliance

We commit to effective sustainability management through the following actions:

  • Appointing an employee responsible for sustainability coordinator tasks.
  • Crafting a clear and accessible sustainability mission statement communicated to customers, partners, and suppliers.
  • Maintaining a written sustainability policy that seeks to reduce negative social, cultural, economic, and environmental impacts while including employee-related health and safety aspects.
  • Conducting a baseline assessment of our sustainable practices performance.
  • Establishing a sustainability action plan with clear targets, actions, measures, responsibilities, and time planning.
  • Developing documented procedures to monitor and evaluate the implementation of our sustainability policy, objectives, and targets.
  • Ensuring transparency in sustainability by public reporting and communication.
  • Fostering awareness and commitment among all staff to implement and improve our Sustainability Policy.
  • We also commit to adhering to all national legislation, regulations, and codes of practice.
  • Internal Management: Social Policy and Human Rights
  • Our sustainable internal management entails a clear and well-communicated social policy, which includes these fundamental principles:
  • Granting employees the freedom of employment and contract termination with a one-month notice without penalty.
  • Ensuring that the basic salary of all full-time employees exceeds the national minimum wage and is mentioned in the employment contract.
  • Providing employees with fixed paid yearly holidays, sick leave, and an unpaid annual leave allowance.
  • Establishing a health and safety policy for full time employees that aligns with national legal standards.
  • Equipping relevant locations with first aid sets.
  • Offering periodic guidance and training for full time employees on roles, rights, and responsibilities related to health and safety issues, including fire safety and response to natural disasters.
  • Prohibiting discrimination during recruitment, employment conditions, access to training and senior positions, and promotion based on gender, race, age, disability, ethnicity, religion/beliefs, or sexual orientation.

Ensuring equal opportunities and access to resources and personal development through regular training and education for all employees.

 

Internal Management: Environment and Community Relations

Our commitment to environmental protection and community relations entails:

  • Reducing the use of disposable goods by employing ceramic plates, cups, and glasses.
  • Purchasing products in bulk to minimize packaging materials.
  • Setting printers for double-sided printing and reusing old printouts for internal documents.
  • Implementing an ‘internet only’ policy to reduce brochure wastage.
  • Turning off lights and equipment when not in use, and setting equipment to energy-saving mode whenever feasible.
  • Using LED energy-efficient lighting.
  • Choosing non-hazardous, non-eutrophic, biodegradable cleaning materials certified with an eco-label where locally available.
  • Preferring low-energy equipment when purchasing new items, considering cost and quality.
  • Complying with national waste disposal legislation by separating materials that can be recycled for proper disposal.
  • Reducing transport-related impacts through telework, tele/video meetings, work-at-home policies, or other means.
  • Recycling or properly disposing of batteries.
  • Monitoring and reducing energy consumption on a monthly basis.
  • Monitoring water consumption on a monthly basis.
  • Reusing toner cartridges for printing at least once when feasible.
  • Ensuring all taps have water-efficient adaptors.
  • Offering financial incentives to employees for using public transport or sustainable means of transportation.
  • Contributing to the protection and preservation of local historical, archaeological, cultural, and spiritually significant properties and sites.

 

Transportation

We aim to ensure that the vehicles used on our tours cause no more than the average level of pollution. Recognizing the vital role of transportation in sustainable tourism, we endeavor to reduce the overall pollution level.

To achieve this, we commit to:

  • Selecting the most sustainable transportation options based on price and comfort when choosing transport to the destination.
  • Considering and giving preference to more sustainable alternatives when selecting transportation options for transfers and excursions within the destination, taking into account price, comfort, and practical considerations.
  • Ensuring that vehicles are maintained in accordance with guidelines and emission tests, with up-to-date vehicle insurance and registrations.

 

Accommodation

We are dedicated to building a fully sustainable tourism supply chain, where partner accommodations play a significant role in achieving this goal. We actively encourage and motivate partner accommodations to adopt sustainable practices.

Our commitments include:

  • Preferring and selecting accommodations that are locally owned and managed.
  • Choosing accommodations that employ members of the local communities.
  • Clearly and actively communicating our sustainability objectives and accommodation requirements to contracted and other relevant

 

Excursions and Activities

At MAD Tours and Events, we hold a deep appreciation for our culture, community, and the welfare of animals. Our commitment lies in organizing excursions and activities that leave a minimal footprint, ensuring the protection of our communities and the natural environment. We firmly stand against any practices that harm wildlife or pollute the environment.

To uphold this commitment, we:

  • Advise our guests on behavioral standards during excursions and activities, emphasizing respect for local culture, nature, and the environment.
  • Refrain from offering any excursions that harm humans, animals, plants, or natural resources, and those that are socially and culturally unacceptable.
  • Do not support excursions in which wildlife is held in captivity, unless these activities are properly regulated and in compliance with local laws.
  • Avoid any involvement with companies that engage in the harvesting, consumption, display, sale, or trade of wildlife species, unless they are part of a regulated activity that ensures sustainable utilization and complies with local, national, and international laws.
  • Employ skilled and certified guides to lead our guests in sensitive cultural sites, heritage locations, and ecologically delicate areas.
  • Encourage and advise our guests to partake in excursions and activities that actively involve and support local communities by purchasing services or goods, traditional crafts, local food production, or visiting social projects.
  • Promote and recommend excursions and activities that contribute to the conservation of the local environment and biodiversity, such as visiting protected areas or engaging in environmental protection projects.

Tour Leaders, Guides, and Staff

We are dedicated to fostering a fair and safe working environment that respects and supports local communities. To ensure this, we:

  • Provide all employees with written employment contracts to ensure clarity regarding terms and conditions.
  • Prefer working with local tour leaders, guides, and staff and provide necessary training.
  • Pay tour leaders, guides, and staff contracted by us at least a living wage.
  • Ensure that our tour guides are licensed when require by the city where they work. Ensure contracted full time employees receive regular training and qualifications.
  • Include a sustainable travel module in the training program for full time employees, focusing on responsible tourism aspects, including the prevention of child exploitation.
  • Instruct our tour leaders and guides to inform clients about relevant sustainability matters, such as the protection of flora, fauna, and cultural heritage, as well as social norms, values, and human rights.

 

Destination

Our commitment is to maximize positive impacts and minimize negative effects at our travel destinations, promoting their sustainable development. To achieve this, we:

  • Adhere to legally-based overall planning, protected areas, and heritage regulations.
  • Support biodiversity conservation, including protected areas and regions of high biodiversity in our product offerings.
  • Do not promote or endorse souvenirs containing threatened flora and fauna species, or historic and archaeological artifacts, except when permitted by law.

 

Customer Communication and Protection

We prioritize the welfare and information of our customers, ensuring clear, continuous communication, and high-level protection.

 

Before booking, we commit to:

  • Safeguarding customer privacy and ensuring it is never compromised.
  • Providing clear, comprehensive, and accurate information about our company and its products and services, including sustainability claims.
  • Offering factually correct, balanced, and complete destination information, including sustainability aspects.
  • Informing customers about sustainable alternatives concerning accommodations, excursions, package holidays, and transport options, whenever available.

 

After booking and during trip, we commit to:

  • Providing customers with information about the natural surroundings, local culture, and cultural heritage in the destination.
  • Informing customers about potential risks and precautions related to health and safety matters in the destination.
  • Making an emergency contact number available and accessible 24/7.
  • Training our personnel and providing guidelines on how to handle emergency situations.
  • Offering clients documented guidelines and codes of conduct for sensitive excursions and activities, aiming to minimize negative visitor impact and maximize enjoyment.
  • Providing customers with information about commercial, sexual, or any other form of exploitation and harassment, particularly involving children and adolescents and women.
  • Informing clients about applicable legislation regarding the purchase, sale, import, and export of historic or religious artifacts and articles containing materials of threatened flora and fauna in the destination.
  • Encouraging clients to support local restaurants and shops, particularly when suitable.
  • Informing clients about sustainable transport options in destinations whenever feasible.
  • Encouraging clients to donate to local charities and sustainable initiatives.

 

After the end of your trip, we commit to:

  • Systematically measuring client satisfaction and using the results for service and product improvements.
  • Integrating sustainability as an integral component of our client satisfaction research.

 


Il nostro impegno per la sostenibilità: partnership con Trees New York

 

In MAD Tours and Events, crediamo che la sostenibilità non sia solo una tendenza, ma una vera e propria responsabilità. Come parte del nostro costante impegno a favore dell’ambiente, siamo orgogliosi di collaborare con Trees New York, un’organizzazione no-profit la cui missione è piantare, preservare e proteggere la foresta urbana di New York attraverso l’educazione e la partecipazione della comunità.

 

Fondata nel 1976, Trees New York è nata come risposta civica ai drastici tagli di bilancio della città di New York nei servizi legati agli alberi e alla gestione del verde urbano. Da quasi cinquant’anni, l’organizzazione è diventata un punto di riferimento fondamentale per la tutela ambientale a New York, combinando azioni concrete ed educazione per avere un impatto duraturo. Tra i suoi risultati più significativi ci sono la formazione di oltre 13.500 volontari “Citizen Pruners” e 11.000 giovani nella cura degli alberi, oltre alla piantumazione di più di 500 alberi in quartieri svantaggiati negli ultimi due anni.

 

Attraverso questa partnership, sosteniamo la missione di Trees New York per migliorare la salute e la resilienza della foresta urbana — un impegno che non solo abbellisce le nostre strade, ma migliora anche la qualità dell’aria, riduce l’effetto “isola di calore” e rafforza il benessere delle comunità. E, soprattutto, piantando e curando alberi, contribuiamo attivamente a compensare le emissioni di carbonio, un passo fondamentale nella lotta contro il cambiamento climatico e nella riduzione della nostra impronta ambientale.

 

Nel quadro del nostro programma di sostenibilità, il contributo per la compensazione delle emissioni di carbonio che addebitiamo ai nostri clienti viene donato a Trees New York. In questo modo, ogni progetto a cui lavoriamo partecipa direttamente al finanziamento della piantumazione e della manutenzione degli alberi in tutta New York, aiutandoci collettivamente a restituire al pianeta ciò che gli dobbiamo e a costruire un futuro più verde e sano.

 

Vi invitiamo a unirvi a noi per sostenere questa causa fondamentale. Potete contribuire alla nostra raccolta fondi visitando la nostra pagina dedicata:
👉 Fai una donazione

 

Ogni donazione aiuta a piantare e curare un numero sempre maggiore di alberi nelle comunità che ne hanno più bisogno — un gesto concreto per compensare le emissioni di carbonio e creare una New York più sostenibile e dinamica. Grazie per aiutarci a costruire un futuro più verde!

Carità

Charities

NOI SOSTENIAMO

Alla MAD volevamo restituire l’esperienza vissuta, era importante per noi sostenere una causa in cui tutti credevamo.

ASSOCIATION CARITATIVES QUE

NOUS SOUTENONS

Chez MAD Tours and Events, nous voulions donner en retour. Il était important pour nous de mettre en valeur une cause à laquelle nous croyons.


Il nostro impegno per la sostenibilità: partnership con Trees New York

In MAD Tours and Events, crediamo che la sostenibilità non sia solo una tendenza, ma una vera e propria responsabilità. Come parte del nostro costante impegno a favore dell’ambiente, siamo orgogliosi di collaborare con Trees New York, un’organizzazione no-profit la cui missione è piantare, preservare e proteggere la foresta urbana di New York attraverso l’educazione e la partecipazione della comunità.

Fondata nel 1976, Trees New York è nata come risposta civica ai drastici tagli di bilancio della città di New York nei servizi legati agli alberi e alla gestione del verde urbano. Da quasi cinquant’anni, l’organizzazione è diventata un punto di riferimento fondamentale per la tutela ambientale a New York, combinando azioni concrete ed educazione per avere un impatto duraturo. Tra i suoi risultati più significativi ci sono la formazione di oltre 13.500 volontari “Citizen Pruners” e 11.000 giovani nella cura degli alberi, oltre alla piantumazione di più di 500 alberi in quartieri svantaggiati negli ultimi due anni.

Attraverso questa partnership, sosteniamo la missione di Trees New York per migliorare la salute e la resilienza della foresta urbana — un impegno che non solo abbellisce le nostre strade, ma migliora anche la qualità dell’aria, riduce l’effetto “isola di calore” e rafforza il benessere delle comunità. E, soprattutto, piantando e curando alberi, contribuiamo attivamente a compensare le emissioni di carbonio, un passo fondamentale nella lotta contro il cambiamento climatico e nella riduzione della nostra impronta ambientale.

Nel quadro del nostro programma di sostenibilità, il contributo per la compensazione delle emissioni di carbonio che addebitiamo ai nostri clienti viene donato a Trees New York.In questo modo, ogni progetto a cui lavoriamo partecipa direttamente al finanziamento della piantumazione e della manutenzione degli alberi in tutta New York, aiutandoci collettivamente a restituire al pianeta ciò che gli dobbiamo e a costruire un futuro più verde e sano.

Vi invitiamo a unirvi a noi per sostenere questa causa fondamentale. Potete contribuire alla nostra raccolta fondi visitando la nostra pagina dedicata:

Ogni donazione aiuta a piantare e curare un numero sempre maggiore di alberi nelle comunità che ne hanno più bisogno — un gesto concreto per compensare le emissioni di carbonio e creare una New York più sostenibile e dinamica. Grazie per aiutarci a costruire un futuro più verde!


hawaii-wildlife-fund

MAD Tours and Events è orgogliosa di annunciare la sua collaborazione con l’ Hawaiʻi Wildlife Fund. Come parte del nostro impegno per un turismo sostenibile e responsabile, ci siamo impegnati a donare mensilmente a sostegno dell’importante missione del HWF: proteggere la fauna nativa delle Hawaii e preservare gli ecosistemi fragili che rendono uniche queste isole. Dalle tartarughe marine alle foche monache, dalle balene agli habitat costieri, crediamo nell’importanza di salvaguardare la bellezza naturale e la biodiversità delle Hawaii per le generazioni future. Attraverso questa partnership, speriamo di contribuire in modo significativo agli sforzi di conservazione e di ispirare altri a kōkua (aiutare) per mantenere le Hawaii vive e selvagge.

L’Hawaiʻi Wildlife Fund (HWF) è un’organizzazione non profit 501(c)(3), fondata nel 1996, con la missione di proteggere e preservare la fauna e gli habitat nativi delle isole hawaiane. Il HWF si concentra sulla tutela delle specie costiere e marine come la tartaruga verde hawaiana (honu), la tartaruga embricata (honuʻea/ʻea), i delfini (naia), le balene (koholā), le foche monache (nā mea hulu/ʻīlioholoikauaua) e molte altre specie vegetali e animali autoctone delle Hawaii. Attraverso programmi educativi, attività di sensibilizzazione, rimozione dei rifiuti marini, conservazione, ricerca e azioni di advocacy, il HWF coinvolge attivamente le comunità, i keiki (bambini) e i volontari per garantire che il patrimonio naturale hawaiano resti vivo e selvaggio. L’organizzazione gestisce anche l’ Hawaiʻi Wildlife Discovery Center, situato presso Whalers Village a Maui, dove i visitatori possono conoscere la cultura hawaiana, la fauna autoctona e i progetti di conservazione in corso. Che si tratti di fare volontariato, uno stage, una donazione o un’adozione, ci sono molti modi significativi per kōkua , (aiutare) e sostenere la missione del HWF. Mahalo per l’interesse e il vostro impegno in questo lavoro fondamentale.

Website: wildhawaii.org
Donate: wildhawaii.org/donate
Hawaiʻi Wildlife Discovery Center: hawaiiwildlifediscoverycenter.org

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